Citibank Credit card fraud transactions from FACEBK ADS - FX

  • Last Post 26 May 2018
BhaveshManiya posted this 23 April 2018

 

Hello Team,

 

I would like to register a complaint regarding the fraud citibank credit card transactions done on 19/04/2018 at 6:53 AM. There were two transactions(each) of amount INR. 12,300/-. Please refer the attached screen captures of emails and messages I received on my registered email and mobile number respectively. I’ve already raised it with Citibank customer care and blocked my citibank credit card and they said they will update me in next five days. Just to confirm you, I’ve not shared my citibank credit card details with anyone nor any ECS(auto debit instruction) is activated.

 

Thank you,

Bhavesh Maniya

facebk-ads.-fx

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Jaheer Shaik posted this 20 May 2018

hi Bhavesh,

what is the update now. Today I got the same fraud transaction in my citi credit.

if u got resolved the problem can share me the process that will be helpful to me

AshokKumar posted this 21 May 2018

FaceBk Ads FX ..Fraud transactions done in my account 26000Inr .. raised complaint to Citi Bank.. I think many customers got impacted.. Seems Citibank has security issues..

AbhishekTripathi posted this 25 May 2018

Hey Bhavesh, Jaheer and Ashok , same FACEBK ADS FX fraud 27000 rs transaction happened today with my Citibank credit card in 3 transaction installment. i have blocked my card and raised complined regarding this with citi customer care. Can you guys please let me know what it updates of your request and money. Have you guys received your money back. Or do we need to follow some procedures. Waiting for your guys reply. Thanks

AbhishekTripathi posted this 25 May 2018

Any update jaheer

PratapP posted this 26 May 2018

Today Morning I have got the messages from.citi bank credit card regarding two transactions from.the FACEBK AdS.. Did the Money is getting is back from the Citi bank side...

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