SBI CREDIT CARD ONLINE FRAUD

  • Last Post 31 August 2017
PiyushRajput posted this 13 August 2017

Respected Sir,   Yesterday night (12/8/17), I've got 15-16 transaction sms's on my phone within a 1-2 minutes short span of time. Those were transactions sms on my SBI Credit card. As I was calling customer care of SBI card, just then I got a call from SBI gurgoan number that they have blocked my credit card, due to these activities. Then customer care executive told me to call SBI customer care tomorrow morning to raise a dispute on these transactions, means today. But I have tried in night and today morning also. SBI customer care is available only Monday to Saturday between 8 AM to 8 PM.  Please let me know what steps should I take to settle these transactions, as these are not done by me.   

T otal- 213376.81

 

Card is with me only, safe and secure. I've tried to sent complaint to stop and refund these transaction on respective website as mentioned above. NETFLIX.com, RECHARGE.com, MOBHELP.com, VISTAPRINT.fr, NINTENDO of America. I was not able to contact fb.me/cc.

Kindly let me know the procedure to fight against this fraud and help me.

Regards,
Piyush Rajput

 

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PiyushRajput posted this 13 August 2017

 

THESE ARE THE TRANSACTIONS-   13/08/2017 NETFLIX.COM NETFLIX.COM CA 11.99 13/08/2017 NETFLIX.COM NETFLIX.COM CA 884.49 13/08/2017 NETFLIX.COM NETFLIX.COM CA 824.84 13/08/2017 NETFLIX.COM NETFLIX.COM CA 824.84 13/08/2017 RECHARGE.COM NIJMEGEN NL 2,495.03 13/08/2017 NETFLIX.COM NETFLIX.COM CA 64.14 13/08/2017 NETFLIX.COM NETFLIX.COM CA 884.49 13/08/2017 NETFLIX.COM NETFLIX.COM CA 64.14 13/08/2017 NETFLIX.COM NETFLIX.COM CA 563.79 13/08/2017 FACEBK *VIRTUAL GOODS fb.me/cc IR 3,891.21 13/08/2017 MOBEHELP.COM 844-249-3733 GB 1,60,157.58 13/08/2017 VISTAPRINT.FR VENLO NL 29,963.03 13/08/2017 NETFLIX.COM NETFLIX.COM CA 563.79 13/08/2017 FACEBK *VIRTUAL GOODS fb.me/cc IR 6,482.06 13/08/2017 NINTENDO OF AMERICA-US 800-255-3700 WA 3,206.36 13/08/2017 RECHARGE.COM NIJMEGEN NL 2,495.03

PradipSalvi posted this 31 August 2017

Piyush contact with sbi card helpline and send Transaction Dispute Form giving full details of transaction.  They will give you a reference no. for further correspondence.  Meanwhile they will give you temporary credit for the debited amount.  The total period for getting transactions settled is 120 days.  Also lodge complaint with Police for any further legal action.



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