SBI Credit card details hacked

Last Post 08 March 2019

Ashokkumar posted this 16 August 2017

On Monday 14-Aug-2017 morning around 7:45 am many international transactions are done using my SBI credit card without my consent. I don't know how these transactions happened without OTP and PIN. I own credit cards in Citi and HDFC and I am sure this incident is unique to SBI only. The transactions are done in AED, EUR, SGD, USD. Following are the merchant places where these transactions happened:

travelwings.com

RAKUTEN PRICEMIN 75 PA

NETFLIX.COM

CHUTINGSTAR ENTERPRISE

BEBE.COM

BRAMANMIAMI

NORDSTORM DIRECT

sUBWAY RESTAURANT

WALMART.COM

3816 EL POLLO LOCO - declined

MORPHE - declined

DOLLARGENERAL.COM - declined

and many more declined transactions

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18 Comments

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VIVEKSRIVASTAVA posted this 17 August 2017

Similar theft happened to me on my sbicard on independence day at 10.30 am. I was robbed of Approx 4 Lac. No OTP was generated for these foreign transactions. I think SBI data has some serious loopholes.

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ravikanth posted this 19 August 2017

Yes.. just yesterday night at 11:00 PM 18/08/2017, I have seen this on my SBI credit card...!! Shocking.. all international transactions... No authentication or otp...!! :(

With same names as mentioned above... Mainly from... RAKUTEN PRICEMEN 75

Blocked the card but still many transactions went through.lost nearly 50k.

Any resolution for this??

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VenkateshKumarS posted this 21 August 2017

My Tata card ABI also got same theft issue by 20aug2017 morning 9:15am .. no OTP and all transactions are international.. is some one hacked SBI Tata credit card details mean customer data?

This is worst bank might have received Complaint on 14aug2017 but no action why? SBI doesn't have technically improved systems.. to stop such fraud transactions? 20/08/2017 STEAMGAMES.COM 425-952-2985 GB 3,762.67 20/08/2017 WWW TBC EDU JACKSONVILLE FL 320.48 20/08/2017 NETFLIX.COM 408-724-9160 NL 99.24 20/08/2017 NETFLIX.COM NETFLIX.COM CA 64.10 20/08/2017 FOOTLOCKER WAUSAU WI 4,587.92 20/08/2017 NETFLIX.COM 408-724-9160 NL 455.50 20/08/2017 NETFLIX.COM NETFLIX.COM CA 826.83 20/08/2017 NETFLIX.COM 408-724-9160 NL 99.24 20/08/2017 NETFLIX.COM NETFLIX.COM CA 64.10 20/08/2017 STEAMGAMES.COM LUXEMBOURG LU 3,762.67 20/08/2017 AFERRY LTD ABINGDON GB 78,279.97

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AdityaCh posted this 21 August 2017

Hi All Today same thing happened to me.. Netflix and Rakuteen price men 75 Lost 1 lakh 30 k. According to bank officials we need not to pay the amount

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VenkateshK posted this 23 August 2017

Hi All,

Today morning only I also had same issue with my TATA SBI Card which were done in Foreign Currencies like USD, EUR, PKR etc with out OTP . Total of around Rs.2,15,071.24 in almost 21 transactions . I quickly called customer care but it was not available to speat to customer care representative since they will be available at 8 AM to 8 PM. Once connected I informed this issue and blocked the card. They told they raised the complained related to this and will get back to me on 16-SEP-2017. Till then they were not sure.

Also told to send email Transaction Dispute form which should download from Tata Card website to customer.care@tatacard.com and Customer.care@tatacard.com.

My friends suggesting me to give complaint in Police station since these transactions are also having PKR (Pakistan Rupee) currency . SO, that these transactions should not lead to any dispute in other legal issues.

I have question for you all. Are you people did any transaction in Amazon app or website recently with this card ?

Because one of my colleague also faced same issue for SBI card after he used for puchase in Amazon. Luckiliy he didn't enable international transactions due to that those transactions are got rejected.

I also recently done purchase in Amazon App. Can you people please check regarding this once.

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VenkateshK posted this 23 August 2017

Have you did any recent transaction in Amazon app or website recently with this card ?

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Gaurav Gupta posted this 24 August 2017

I have also lost more than Rs 67000 because of fraud transactions on my Tata SBI card on the night of 18-Aug around 11:15 pm. There were more than 20 transactions that were attempted on my card in USD and EUR. Out of those 3-4 got approved , God knows how as I did not share my card or OTP with anyone and it was with me all the time. There were transactions for various merchants

RAKUTEN PRICEMIN 75 PA

NETFLIX.COM

vidaXL DE

MobileMedia WindQAerox

MOBEHELP.COM

WESELLGOODTRAFFIC.COM

MOBEORDER.COM

BISHOP COMPANY

WWW.DONWEB.COM

STK*BIGSTOCKPHOTO.COM

Dellmont

PRICELINE HOTELS

EMPIRESTORE.NET

.....and many more

Even till yesterday i was getting one or two transaction attempts on my card. I called tata card customer care and they told me that they will contact me on investigating the case and send me a chargeback or chargeoff form for the refund but nothing has been done till date ..it has been 6 days and no action has been taken by them ,

I have even dropped mails to look into the issue but failed to get any response till date .

What a pathetic service from Tata SBI Card !!

I will think again before using an SBI credit/debit card.

Please reply me if anyone gets any positive response from tata or sbi on this issue.

Thanks

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Karthikkumar posted this 24 August 2017

I too faced the same issue....There were 2 international transactions on my SBI credit card for around 71k on 18 Aug 2017 at around 2AM. Seems to me that the SBI credit card details of many people got leaked to the hackers.....I contacted the bank and sent them the chargeback form but no reply yet........Donno what the bank says.....I hope they dont put the liability on the people who lost their money for no fault of theirs.........

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Kalyanitca posted this 29 August 2017

Did SBI card get back to you.?

i had a similar case this morning around 1 AM when SBI Card called me to ask if any online transaction was being done. I denied it and they advised me to block my card immediately. But by the 4 transactions amounting to Rs. 84020 (appprox. Euro 1098) had happened. I am told for international transactions no OTP is required.

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subbaraov posted this 30 August 2017

Today morning someone hacked my SBI card , Card is with me and i am in INDIA

there are around 7 to 8 transactions and most of them are with NINTENDO OF AMERICA and Netflix .

All these transactions happened with in just few minutes and lost around 25k . Dont know how SBI systems was built.

I called to SBI Customer care and they said that I need to submit transaction dispute form for further action on that.

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Ashokkumar posted this 01 September 2017

Since these transactions happened without OTP and PIN, SBI cards should take the liablility. Also, this is not happening in any other credit cards. SBI sent me the monthly statement. I sent a stern reply that I will not be paying for the fraudulent transactions.

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MohitAgarwal posted this 01 September 2017

Any one of you used the very same SBI card with amazon COD??

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JanardhanBobba posted this 04 September 2017

Same thing happened to me :(

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ArjuunSethuraman posted this 25 September 2017

On 19 th August morning around 11am, I got successive SMS from SBI card for 4 transactions of AUD 180, 180, 70 & 70. A fifth SMS from SBI stating that credit card has been blocked due to suspected activity.

I immediately called SBI customer care and reported these transactions as fraud and disputed them. Also I sent the TDF duly filled with all details. I got an acknowledgement email from them. But it states that it can take upto 120 days for the dispute to be settled and that I would need to pay the amount when it reflects in my next statement and they would adjust it when the dispute becomes successful. How is this fair? Would request SBI and other cyber crime cells involved to look into this ASAP..

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B.R.Kapoor posted this 22 January 2018

Trxn. of EUR1.80 on your SBI Card ending .... at RAKUTEN PRICEMIN 75 done on 21-Jan-2018 has been declined due to suspected activity. Please verify this transaction. To verify, please send UBLK 0237 on 5676791, else send DBLK 0237 on 5676791 ; where .... is last 4 digits of your card no, or call our helpline number.

I received this message and got my card blocked. Still, 16000 INR deducted from my account. This is totally bank's fault. Their data is leaked and for the lack of security measures from their end why the hell customer suffer???No OTP shared No card details shared..Totally lack of security measures of SBI. Modi Ji wants India to be digital but at the cost of our hard earned money he cant take us to moons and stars. SBI is govt bank damn it

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ravis posted this 08 March 2019

Hi All,

I lost nearly 40000, same issue happened. transactions took place in many international sites. I blocked the card. Any one got resolution and got their amount back. Please give update on this.