Online fraud transactions done on my City bank credit card without OTP, CVV and security features

  • Last Post 29 June 2019
ZaighamHaider posted this 25 August 2017

(1/2) 1,649.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXX1725 on 24-AUG-17 at MICROSOFT *STORE. FX rates and charges as per T&Cs. Your (1/2) 1,500.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXX1725 on 24-AUG-17 at MICROSOFT *STORE. FX rates and charges as per T&Cs.

Since the amount was 3000rs and police was not ready to lodge a complaint but my concern was not money it was online fraud only which can be happen again with anyone but police guy said that they have too much work pressure & they found a dead body just an hour before & they can't take complaint for such a less amount & they didn't behave well at first as if we r like crimnal to them and at the end they said sorry with no FIR. We realised that they have lots of work pressure but there should be some different cyber cell police to take a complaint as it is increasing day by day .We don't pay Tax to expect such behaviour from our Indian Police...Goverment has nothing to do with anything we just have to pay income tax and 18% service tax for luxurious life of political leaders and they don't understand our police has lot of work pressure and they have to deal with lots of peoples problem but I was not expecting such a behaviour from police and as an responsible Indian citizen I have worry about our country people and country..

Share
Order By: Standard | Newest | Votes
AmolShinde posted this 30 September 2017

similar fraud happened to me... please help what action do we take to recover our money

4,718.82 INR was spent on your Citi Credit Card ending 4386XXXXXXXX1405 on 30-SEP-17 at MICROSOFT *XBOXLIV. FX rates and charges as per T&Cs. 

SubashVelayudhan posted this 30 September 2017

I received the same message. 4,718.82 INR was spent on your Citi Credit Card ending 4386XXXXXXXX. It looks to be that the theft is with cards starting with 4386 and ending with zerofive. I called CITIBANK and blocked the card. 

They told to file FIR. They are disputing the transaction, will investigate and get back to me after 5 working days. 

VamshiKrishna posted this 01 October 2017

Faced same issue Citibank credit card Microsoft Xbox same incident yesterday night

VamshiKrishna posted this 01 October 2017

Same issue bro same response from Citi team

N/aN/a posted this 02 October 2017

I got an email "2.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXXXXX on 01-OCT-17 at MICROSOFT *. FX rates and charges as per T&Cs. similar fraud happened to me".

N/aN/a posted this 02 October 2017

I got that Email on 1 Oct 2017 11:49 pm

Rameshkumarc posted this 02 October 2017

I am also got the same email on 1 Oct,

4,130.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXX8426 on 01-OCT-17 at MICROSOFT *XBOX. FX rates and charges as per T&Cs.

abuMd posted this 02 October 2017

Same issue... Might be all Citibank cards got compromised.. It's happening only citibank cards. 2.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXX1160 on 02-OCT-17 at MICROSOFT *. FX rates and charges as per T&Cs

KarunaHardasani posted this 02 October 2017

Even I have got this transaction on my Citicard...

2.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXXXXXX on 30-SEP-17 at MICROSOFT *. FX rates and charges as per T&Cs. Your available credit limit now is Rs. ******. View all your card details instantly, with Citi Mobile. Click http://citi.asia/INMBOLCCD to download.

shraddhagadhe posted this 03 October 2017

 I got 2 SMS

"2.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXXXXX on 01-OCT-17 at MICROSOFT *. FX rates and charges as per T&Cs."

"265.50 INR was spent on your Citi Credit Card ending 4386XXXXXXXXXXX on 01-OCT-17 at MICROSOFT *. FX rates and charges as per T&Cs." 

Please do needful

RupeshKumar posted this 10 November 2017

Today morning same thing happend with mine Citibank card ,this looks security issue ( loop hole )with the Citibank cards only . Morning I called Citibank and blocked my Citibank card and they will revert us with the investigation

Any idea whether Citibank will refund the money or not ?

as this is there security issue of Citibank and they should take and action with cybercrime otherwise we have to choose other banks credit card option

RamyaK.L posted this 08 January 2018

Same thing has happened on 31st night 2017 on my card. This is ridiculous!! How can CITIBANK continue doing this. Time to take action

HarinathSelvaraj posted this 19 January 2018

I lost 25k in 30minutes because of citibank credit card....YES, IT IS A LOOP HOLE IN THEIR SYSTEM. THE HACKERS ARE ABLE TO DEBIT WITHOUT ONE TIME PASSWORD. I RECEIVED OTP FOR A TRANSACTION. IN NEXT 5 SECONDS, I RECEIVE ANOTHER MESSAGE THAT THE SAME AMOUNT IS DEBITED. THIS IS REALLY RIDICULOUS !!! 

COMPANIES WHICH DEBITED MONEY - FACEBK ADS, NEXTDIRECTORY INR, UNIFORM ADVANTAGE, LASTMINUTE.COM.AU, WWW REDBUBBLE COM

PremKumar posted this 05 February 2018

I lost 4718.82 INR  on  feb 2018 @11:55 PM with the same message . Please help me.

"4718.82 INR was spent on your Citi Credit Card ending 4386XXXXXXXXXXX on 03-FEB-18 at MICROSOFT *XBOX LIVE. FX rates and charges as per T&Cs."

SaiGunaranjan posted this 08 February 2018

Even my citibank card had a similar transaction today early morning....first Rs 2.00 was spent and later Rs 5649.00 was spent at MICROSOFT  *XBOX.

I have got my card blocked. Will citi bank charge us for these unauthorized transactions? How did you people tackle the situation, please help.

SARAVANAN K posted this 09 February 2018

The same thing happened to me also, here is the sms and email received

2.00 INR was spent on your Citi Credit Card ending 4386XXXXXXXX**** on 08-FEB-18 at MICROSOFT *. FX rates and charges as per T&Cs. Your available credit limit now is Rs. *********. Update your Aadhaar number on your Credit Card by logging in to Citibank Online or Citi Mobile. To Know More, visit http://citi.asia/INaadhaarseeding.

This is ridiculous, seems that citi bank cards are compromised.  No security in Citibank :(

Please alert public about this.

 

RaviS posted this 15 February 2018

Even I got this SMS today (Rs 2.00 charged at "MICROSOFT *. FX " ) - I called CITI customer care and blocked my credit card. 

NikhilBabu posted this 16 February 2018

Same thing happened to me. I have used my card before day in "SHAGHOUSE" Restaurent hyderabad. DONT know whether their swiping machines hacked or whether they are sending details to some frauds. Does this happened to anyone. And i have searched on net and came to know that same thing happened to many Citi credit card holders.please share where u have swiped ur card befor a week from this incident happened.. So that we can get some clue on this

ajayjonna posted this 03 April 2018

Yesterday(March 2018) for Me tooooo I have lost 55000 INR was spent on your Citi Credit Card ending XXXXXXXXXXXX (Total 4 transactions). It looks to be that the theft, I called CITIBANK and blocked the card. 

 

They told to file FIR. They are disputing the transaction, will investigate and get back to me after 5 working days.

NaveenDavu posted this 08 May 2018

Same happened to me yesterday, lost RS 48,400 on CITI Bank Credit Card.

12,000.00 INR was spent on Card XXXXXXXX on 07-MAY-18 at FACEBK ADS. FX charges as per TnC.
11,200.00 INR was spent on Card XXXXXXXX on 07-MAY-18 at FACEBK ADS. FX charges as per TnC .
13,000.00 INR was spent on Card XXXXXXXX on 07-MAY-18 at FACEBK ADS. FX charges as per TnC.
12,200.00 INR was spent on Card XXXXXXXX on 07-MAY-18 at FACEBK ADS. FX charges as per TnC.

Blocked my card. Waiting for response from Citi bank team.

Show More Posts


Close