Hello, Before ordering the product I have spoken to Mukesh singh from logistics and confirmed if the product Bose Bluetooth speaker is genuinely original or not and he confirmed the product is original and if you are not satisfied with the product you can return and refund will be initiated, when i received the product i found its a copy of Bose and not even worth of Rs. 2799, so request you to take back your product and refund the amount paid which is Rs.2799. registered Complaint # ZD00732. I lost my 2799 you don't loose.