Hi ,  

This is to bring into your notice that today(07-June-2018), 6 fraud transactions worth Rs. 29,000 were done on my Citi Bank Credit card(ending with 4755) at FACEBK ADS without any OTP being sent to my registered mobile number.      

I called Citi Bank Customer care immediately and blocked the card and raised a complaint wherein their investigating team is looking into. They further informed that the transaction has not yet claimed by merchant i.e FACEBK ADS.  

I just want to request you to investigate it, try settling the money and identify the root cause for such flaw where OTP is not being sent for any transaction confirmation. It is a huge fraud for such heavy amount for me.   

I will also lodge an FIR to near by Police Station.  

Regards,

Ajay