DEAR SIR
MY ABOVE SAID CREDIT CARD WAS HACKED AND STARTED USEING AND NUMBER OF OTP WAS GENERATED BUT I NEVER PUT OR SHERE ANY ONE OF THOSE, BUT AFTER FEW MINUTE A TRANSACTION OF 1360.85 WAS GRANTED AND DEBITED MY CARD ACCOUNT AT ABOUT 21:23:41ON 20TH MAY'2017 WITHOUT ANT OTP USED. I IMMEDIATELY CALLED HDFC CUSTOMER SERVICE ( PHONE NUMBER : 9831073333 ), I TOLD THEM REGARDING THE FRAUD, THEY ALSO CONFIRM THANT NUMBER OF TRANSACTION WAS TRIED WITH MY CARD, I ALSO ASK THEM HOW THE TRANSACTION WAS HAPPEN WITHOUT OTP, THEY TOLD MAY BE BY MISTEK OR DUE TO FORIGN TRANSACTION IT WAS HAPPENED. THEY IMMEDIATELY STOP THE SAID CARD. THEN HDFC ADVISE ME TO GENERATE A DISPUTE LETTER WITH THEM AND ALSO FILE A COMPLAIN.
THANKS
REGDS.
SUBRATA SOM
