I purchased a Compact Permanent Hair Removal Device for USD179.90 from fidgetstuff on December 23rd 2017. I received a confirmation email with order no: #21249 on the same day. Leadtime was given as 4-6weeks.

I had sent numerous emails to them requesting the delivery status but there has not been any reply except once on 6th Feb 2018 saying- We apologize for the delay due to high demand for this product.Your item has been processed. Tracking information to be sent via email.

Then after I never received any emails.

I would like to file a complain and hope to receive a refund soon.

Thanks