Hello Sir,

I am having a Citi bank Credit card and today I got a message that my card has been used several places without my consent.

Below are the merchant name where my card was used and none of them were used by me.

www.aliexpress.com, www.razerzone.com, www.pizzahut.pt

I reported this issue to Citi bank Customer care at 06:30 AM although at 01:12 AM , I got a message on my mobile which was mid night.

This is the 2nd instance where my Citi bank card has been used by unauthorized people.

At present, my card is block but I would seek your help to know who are those people or group doing this?

As we people prefer to use digitization but there is always a threat, so wanted to know how we can secure our Card?

I provided the merchant name, as it may help you track the user through their IP address.

In case, you need any information which may help you, please do inform me.

Thanks & Regards,

Shantu Chatterjee