This is to bring to your notice that on 22nd May 2017 at around 6:55pm my savings account with cyber city branch , gurgaon was debited by ₹20,000 without my knowledge through ATM withdrwals. The strange thing is I had my ATM card and my pin at that time while this transaction happendd somewhere in raja bazaar as per bank in bihar which is like 1100 kms from gurgaon , where I was at thd moment . Banks are unable to specify how it happened but they have taken the complaint but i have lost my hard earned money.. request you to please look into this matter AS soon as possible and i want my money back... This is simply cheating and i dont understand how secure our bank accounts are because at this point in time even banks get away with their reaponsibility of keeping our money secured.request u to take necessary actions asap.