On 9 th Feb at about 4 45 to 5 15 pm tried to withdraw cash from the ICICI bank ATM located in Dahisar West on the road leading from "Turning Point" to Dahisar Pul bridge. I was using my debit card (RU Pay). The transaction was "declined". I tried again but I used my Master Card with the same result. These two cards pertain to the same Account. I tried using the Master card of a different account. Same result. I was puzzled and left the said ATM.I have received SMS alerts showing debits for all the three declined transactions. The amount involved id the same namely Rs 3500. Strangely the transaction time shown for all three of them are 3 hrs or so late!! U have suffered a loss of Rs 10500 without reciving any cash. My branch in Borivali west has asked me to lodge a complaint, recive a complaint number and fill in the  complaint forms given to me duly filled quoting the complaint number. I need complaint numbers which you may please provide.