Dear Sir

Please note there are several transactions which are not authorised by me in the credit card statement. I have not received any OTP by SMS or Email for me to be alerted about the debits. Also it is the responsibility of the bank to call and confirm if debits are genuine. They have a credit risk department for precisely this reason. All other banks automatically block the card first and then unblock if it genuine. After several meetings with the bank and submitting a dispute form, bank officials are being vague and of no help. Please help me with this matter on an urgent basis.

Thank you

Best regards

Vijaykumar L Doshi

09821067671