I have received a call, the guy claimed as icici employee and was telling that my credit card has accumulated some redemption points and needs to be redeemed. He took card details and made made a transaction in the name of appni tech technology company and was telling that the amount along with the redemption points will be reversed with in 15 days. He had my card details like number expiry date before I give him. How did he get that details. Why did ICICI shared the details with some third party and why the banks are not protecting their customers data. Also the ICICI is not taking swift action these rackets. Is ICICI getting paid by these fraudsters. What's the safety protocols are being followed by banks to safeguard it's customer money.